Security

Last updated: 09/09/2017

Security Overview
We know you’ve trusted us with some of your most important and personal information, so TrustedHeir takes your privacy and security seriously. Keeping our customers’ data private, safe, and secure is core to our business and our company values.

Our cloud application is hosted by Amazon Web Services and their secure, U.S.-based storage facilities which have the highest level of certifications including ISO 27001 and SOC.

Encryption
We use multiple safeguards to reduce the risk of the inadvertent disclosure of your Personal Information including two-factor authentication and bank-level security including 256-bit encryption and rotating encryption keys to make sure that your data stored securely.

Any personally-identifiable information (PII) is hashed and is encrypted when in-transit and at rest and delivered via SSL. The service is only accessible via HTTPS, and all certificates are verified.

Personal Information
No sensitive data is ever visible to any TrustedHeir employees or estate planners, and we will never share your information with any third-party services.

Reliability

Our data is stored redundantly across multiple AWS data centers to maintain availability should any one data center fail. Data is backed up daily for a swift recovery in the event of an unexpected failure.

Physical Security

Amazon’s facilities are protected by state-of-the-art electronic surveillance, intrusion detection systems, and 24/7 monitoring. Only authorized staff that pass the two-factor authentication process can access the data center floors.

More about AWS Security

Payment Processing

TrustedHeir processes payments securely with Stripe’s PCI compliant payment processing and no credit card information is ever stored on our servers.

More on Stripe Security